What to do if Simple Radio stops working in the Background

We developed Simple Radio to work in the background so you can use other apps while listening to your favorite stations.

Some phone manufacturers implemented a battery optimization strategy that closes apps when running in the background or when the screen display turns off.

If you are affected by this implementation, please try the following options.

If you are an iOS user #

1. Open iOS Settings.
2. Select Screen Time.
3. Select Always Allowed.
4. Add the Simple Radio app to the list.

If you are an Android user, try these options #

Always On Display #

1. Open Settings.
2. Select Always On Display.
3. Select Show always.

Always on Display is not available when a Power saving mode is on.

Power Saving Mode #

1. Open Settings.
2. Select Battery, and then Power Saving Mode.
3. Disable the “Restrict all background data” setting.

Data usage #

1. Open Settings
2. Select Data Usage
3. Select Simple Radio
4. Select Restrict app background data and turn it OFF.

Power Saving Mode #

1. Open Settings
2. Select Battery, and then Power Saving Mode.
3. Turn Power Saving Mode off.

For more information about this matter, contact us at simple@streema.com.