Troubleshooting
Seeing ads with Simple Radio Premium
Last Updated: November 25, 2024To fix it, you need to reconfigure your store account. Try following these steps: 1. Make sure to be logged into the store with the same email used to purchase the subscription. 2. Restart your phone. 3. Open Simple Radio. 4. Tap on the Sleep Timer feature. If this workaround does not fix the situation, contact us...
Can’t listen to a Station on Streema
Last Updated: November 26, 2024When a station is not working on Streema, it might be due to one of the following reasons: No Longer Broadcasting, No Longer Streaming Online When a station stops its web broadcast, we label it No Longer Broadcasting or No Longer Streaming Online, if they only stopped their online streaming. These radio stations have a...
Report a bug
Last Updated: November 26, 2024A “bug” is an issue that interrupts the normal experience of using the app or causes it to behave unexpectedly. If you are experiencing something like this with Simple Radio, please follow these recommendations to report it. Step 1: Gather Information To help us understand the issue, here’s what to collect before submitting your report: Example:...
Can’t listen to a Station on Simple Radio
Last Updated: November 26, 2024When a station is not working, you might get one of the following messages: If this is the case for you, we apologize for the inconvenience caused. These messages appear due to different circumstances. Please find below more information about it. Sorry, this station is currently unavailable This message is related to an issue with...
What to do if Simple Radio stops working in the Background
Last Updated: November 26, 2024We developed Simple Radio to work in the background so you can use other apps while listening to your favorite stations. Some phone manufacturers implemented a battery optimization strategy that closes apps when running in the background or when the screen display turns off. If you are affected by this implementation, please try the following...